First go to this page about Mindset and answer the questions. Then work your way step by step through the rules. You can always come back to this overview slide if you want to jump to some of the rules directly. I wish you great joy!
Research shows that 80 per cent of all negative emotions
stem from the fact that these so-called core needs are not
being met. The acronym HERZ highlights these core needs.
Even though some of them may seem very simple, we often
get them wrong.
The acronym HEAD represents the almost irrational
automatisms of our brain. If you understand and make use of
these, you’ll be even more successful in getting people on
board.
